Join the Global Citizen 365 team!
The Outreach & Online Communications Manager will manage a portfolio of initiatives that engage volunteers, nonprofit organizations, sponsors and other community partners in volunteer service and civic engagement activities, including Greater Philadelphia Martin Luther King Day of Service community projects; monthly and annual volunteer events, and others. In addition, the Outreach & Online Communications Manager is responsible for outreach initiatives related to all of Global Citizen’s programming. The person in this role will handle Global Citizen online communications, including our websites, e-newsletter and social media platforms.
Here’s who we’re looking for:
- You are deeply committed to community service, civil rights, and social justice. You can appreciate perspectives and experiences that differ from your own.
- You are enthusiastic about working cooperatively and building relationships with a variety of community partners, including large, established nonprofits, grassroots community organizations, communities of faith, government agencies, businesses, and individual volunteers, among others.
- You are the type of person who thrives on taking care of things the right way, the first time. A task comes in and you figure out how to get it done in a way that is efficient. When you say, “I’ll take care of it,” we know it will be done well. When you don’t know the answer, you aren’t afraid to ask your colleagues. You enjoy and are equally skilled in collaboration and independent work.
- You have 1–3 years’ experience in nonprofit or community-based programming. You’ve managed events and volunteers.
- You communicate clearly and effectively through—in meetings, by phone and email, speaking to groups, one-on-one, and on social media platforms (Facebook, Instagram, Twitter)
- You are very comfortable with standard office software, Google products (Gmail, Google calendar, Google Suite), Canva, mass communication tools, and internet research. You are familiar with WordPress content management/blog platforms and know a little Salesforce (or you can learn the basics quickly).
- You have an entrepreneurial spirit. You have what it takes to “do more with less” and have a strong ability to problem-solve in a small team environment.
- You can prioritize and juggle multiple tasks under pressure. You have the flexibility to manage ongoing tasks while taking on new ones and the decisiveness to troubleshoot issues as they arise.
- Undergraduate degree or higher required.
