This session from Housing First University will provide an introduction to crisis management and strategies for effective de-escalation of clients experiencing acute mental health distress.
Content will address common physical, psychological, and environmental factors precipitating the onset of crisis and provide intervention strategies for low and medium stress cycles to prevent further escalation.
Attendees will be invited to reflect on difficult experiences in the workplace and understand the importance of self-awareness and self-reflection when facing clients in crisis.
Facilitators will also provide resources for dealing with crisis scenarios beyond the scope of the agency’s abilities.
The training will take place on Thursday, October 27th from 1-3:15pm.
For more details and to register, go here.