This position is responsible to provide case management services to economically disadvantaged individuals and families through our emergency housing, permanent housing and workforce development.
Responsibilities include the following:
- Manage a caseload of 12-15 economically disadvantaged families and/or single adults requiring housing services, supportive services, and financial assistance through various social service programs.
- Provide initial consumer intake and assessment to include documentation of financial and program eligibility for consumers.
- Assist consumers with attaining housing stability and self-sufficiency through the development of a housing stability plan and barrier remediation plans.
- Assist with locating and obtaining suitable housing, securing utilities, and providing landlord/Tenant education.
- Assist consumers with attaining housing and economic stability and self-sufficiency through the development of a housing stability and barrier remediation plans.
- Instruct consumers in basic life skills including home maintenance, comparative shopping, budgeting, laundry, health/hygiene, nutrition, parenting, self-esteem, communication, and other topics as needed/requested.
- Monitor and support consumer progress through scheduled home and office visits, telephone contacts, and post-exit follow-up.
- Document case management services through detailed and thorough case notes and updates to housing stability plans and barrier remediation plans.
- Provide case management services according to case management standards of each program assigned.
- Develop a network of social service providers, and refer consumers to appropriate resources, link consumers to mainstream benefits, and provide advocacy and support to program consumers.
- Complete reports as required by funding sources, monitoring agencies, and the COO and CEO.
- Participate in monthly disposition meetings, required staff meetings, and consumer review meetings.