Delco agency has open Case Manager position available

This position is responsible to provide case management services to economically disadvantaged individuals and families through our emergency housing, permanent housing and workforce development.

Responsibilities include the following:

  • Manage a caseload of 12-15 economically disadvantaged families and/or single adults requiring housing services, supportive services, and financial assistance through various social service programs.
  • Provide initial consumer intake and assessment to include documentation of financial and program eligibility for consumers.
  • Assist consumers with attaining housing stability and self-sufficiency through the development of a housing stability plan and barrier remediation plans. 
  • Assist with locating and obtaining suitable housing, securing utilities, and providing landlord/Tenant education.
  • Assist consumers with attaining housing and economic stability and self-sufficiency through the development of a housing stability and barrier remediation plans. 
  • Instruct consumers in basic life skills including home maintenance, comparative shopping, budgeting, laundry, health/hygiene, nutrition, parenting, self-esteem, communication, and other topics as needed/requested.
  • Monitor and support consumer progress through scheduled home and office visits, telephone contacts, and post-exit follow-up.
  • Document case management services through detailed and thorough case notes and updates to housing stability plans and barrier remediation plans.
  • Provide case management services according to case management standards of each program assigned.
  • Develop a network of social service providers, and refer consumers to appropriate resources, link consumers to mainstream benefits, and provide advocacy and support to program consumers.
  • Complete reports as required by funding sources, monitoring agencies, and the COO and CEO.                      
  • Participate in monthly disposition meetings, required staff meetings, and consumer review meetings.